24/7 Casualty Desk — Operational
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Field note·November 2025

Panama Canal casualty response times, Q3 2025

Median on-scene attendance dropped to 2h 14m across 47 incidents. What changed, and what it means for owners routing through the isthmus.

By IME · Duty desk

For the third quarter of 2025 we recorded forty-seven attended casualty and incident files across the Panama Canal transit corridor and its immediate approaches. Median time from first notification to a surveyor being on board dropped to two hours and fourteen minutes, from three hours and eleven minutes in the same quarter of 2024.

The improvement is not a matter of heroism. It is a matter of duty rostering, geographic coverage on both sides of the isthmus, and the fact that the same call opens both the survey file and the legal file — the second call to counsel no longer exists.

For owners routing regularly through the canal, the practical consequence is that the exposure envelope for a groundings-and-touching incident is now materially smaller than the equivalent envelope at similar chokepoints elsewhere. That does not remove the exposure. It shortens the window in which it grows.

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